The 4 Star 99 bedroom Park House Hotel, located in the centre of Galway city, are looking to fill the role of Senior Hotel Receptionist.
Responsibilities include:
- Oversee the effective operation of the Front Desk during shift.
- Prompt handling of customer queries, ensuring guest satisfaction at all times.
- Hands-on approach to revenue generation, taking the initiative to achieve the best possible occupancy and revenue levels.
- Provide information to guests on city and surrounding attractions, current festivals, book tours and restaurants and other events.
- Assist reservations department with overflow reservations queries and deal with reservations calls when reservations office is closed.
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The ideal candidate will have:
- Minimum 2 years experience in Hotel Reception role.
- Experience dealing with reservations.
- Strong knowledge and experience of working with booking engines and PMS.
- Excellent communication skills.
- Good knowledge of Galway and surrounding area and attractions.
- Attention to detail and accuracy.
- Friendly and outgoing personality.
- Professional manner.
Benefits & Perks:
- Very Attractive Salary - €32,000 plus according to experience.
- Opportunity for obtaining attractive gratuities and commissions.
- Be part of a conscientious and professional team.
- Attractive hours, 2 week roster, no overtime.
- Excellent Meals provided on duty.
- Excellent opportunities for advancement.
- Galway city centre location.
Work remotely
- No
Job Types: Full-time, Permanent
Salary: €32,000.00-€33,000.00 per year
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
- Tips
COVID-19 considerations:
We are members of the Failte Ireland Safety Charter.
Ability to commute/relocate:
- Galway, CO. Galway H91PCF8: reliably commute or plan to relocate before starting work (preferred)
Experience:
- hotel receptionist: 1 year (preferred)
Work Location: In person
Reference ID: Rec
Expected start date: 17/07/2023
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