Product Lead Fraud [Netherlands]

 

ING’s purpose is to empower people to stay a step ahead in life and in business. Our strategy is built around our purpose and making the difference for people and the planet. We are an industry recognized strong brand with positive recognition from customers in many countries, a strong financial position, omni-channel distribution strategy and international network. If you want to work at a place where we believe that you can make the difference by using machine learning to generate data driven products and solve the most pressing business challenges, please read on.

ING Analytics

ING Analytics is a unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of tribes around the bank’s key domains (such as Operations, Retail Banking, Wholesale banking, etc.), local country analytics teams, as well as strong support areas around data management, technology, customer journey, UX, and external partnerships.

We are incredibly excited about Analytics and the great potential for progress and innovation. We believe that analytics is a key differentiator in bringing superior customer experience. We wish to improve our operational processes and create new and innovative data-driven products that go beyond traditional banking, such as the platform models.

$ads={1}

Product Lead job purpose

You take the lead to transition ING Analytics into a more product thinking organization, where you are end-to-end accountable for the product vision, including functionality, technology, user experience design and experiences that are needed to deliver on the product’s value. In specific subareas this might also include overseeing income and expenditure for a specific product to execute P&L responsibility appropriately. You work in close collaboration with the global and local Business tribes.

You hierarchically lead one or several squads which have the purpose to develop, implement and/or maintain Analytics products & services.

Role Profile

As Product Lead Fraud, you report to the Tribe Lead COO Analytics. Your responsibilities include:

• Own a product (end-to-end). Accountable for the product vision, including functionality, technology, user experience design and offline experiences that are needed to deliver on the product’s value
• Perform analyses and stay in touch with the market to signal trends and to ensure product’s competitive position
• Define the roadmap of the product to maximize business value through ordering and prioritization of the product backlog
• Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.
• Build the craftsmanship of the employees in the team in line with the strategy of the Tribe and Area, support recruitment
• Hierarchically manage a team of Customer Journey Experts, working in multiple squads organized around the specified product
• Ensure compliance with relevant regulation and internal/external requirements

About you

• Education: Master's degree in technical / business field (engineering, computer science, econometrics or equivalent)
• Experience:

o Substantial general work experience together with comprehensive 6-8 years Fraud domain related experience.

o Previous experience/understanding in Analytics is considered a strong plus.

• Competencies:

o Experience in defining strategies and policies within medium to long time frames

o Sound experience in building and executing roadmaps

o Demonstrable business-to-IT affinity

o A proven track record in backlog management and resource planning

o Experience in product/service management and development

o Experience in the coaching and development of individuals

o Entrepreneurial mindset

o Experience in digitization, automation and optimization of customer journeys and internal processes

What do we offer?

A strategic, dynamic and international setting, an innovative and fast-moving Analytics team and great development opportunity.

If this is the environment you thrive in, then apply and join us in changing the future of banking!

NB: This role relates to ING Analytics RFA with an implementation date of 1 June 2023

$ads={2}

 

.